“How would you handle an upset customer?” said Carter (top image), remembering one of the questions she was asked. “You be polite. You’re in customer service. There’s no ‘handling’ them, you’re polite regardless.”
But that expected level of politeness wasn’t extended to her when an hour later she got a call from the manager she interviewed with.
“George, we have a problem,” Carter said, again recalling that afternoon. She wasn’t bothered being referred to by her birth-name, but the next sentence was heart breaking.
When the manager pointed out she put ‘male’ as her gender on her application, she was quick to clarify.
“Yes, I’m transgender, I live as a woman,” she recalled saying. “I am a woman.”
"I’d like to become someone people can talk to, an advocate or something. I want to help people,” she said. “I hope it opens people eyes. I hope people wake up. It’s not the dark ages anymore, its 2016, its time for us to step out in the light and not hide who we are or who we love.”
And don’t think she’s proud or happy to see the offending manager get canned – she said she felt sad that he lost his job, but she think’s the broader fight for equality is more important.
“It was just desserts,” she said. “You can’t do wrong to people and expect everything to be okay.”
BREAKING: KFC apologizes to transgender woman, offers her a job, fires manager – LGBTQ Nation