Between 2011 and September 2015, the primary regulator of training
providers, the Australian Skills Quality Authority, received a total of
40 complaints about TCI. A spokesman told SBS the school “has been on
ASQA's radar for some time”.
In the same period, 11 cases against the school were taken to the
Victorian Civil and Administrative Tribunal, the most recent ending in
March this year.
The claims raise questions about regulation in the vocational
education sector, which has come under scrutiny in recent years amid
increasing reports of shonky operators and bad financial practices.
Despite repeated attempts to contact Ms Pearson – who also goes by
the name Teresa – requests for an on-the-record interview were declined.
Later, a spokeswoman responded via email. She denied the students’
allegations and claimed an investigation conducted by the regulator
proved they were baseless.
But SBS’s own investigation suggests serious questions remain unanswered.
Disturbing allegations and legal disputes: Inside 'Australia's #1 Life Coaching School' | SBS News
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